Avid
Prepaid Visa Card Cardholder Agreement
IMPORTANT
– PLEASE READ CAREFULLY
1. Terms and Conditions for the
Avid Prepaid Visa® Card. This document is an agreement
(“Agreement”) containing the terms and conditions that
apply to the Avid Prepaid Visa Card that has been
issued to you by Metropolitan Commercial Bank (Member FDIC) pursuant
to a license from Visa U.S.A. Inc. “Metropolitan Commercial
Bank” and “Metropolitan” are registered trademarks
of Metropolitan Commercial Bank © 2014. By accepting and/or
using this Card, you agree to be bound by the terms and conditions
contained in this Agreement. The “Program Manager” for
the Avid Prepaid Visa Card is Prepaid
Ventures, LTD. and the Customer Service telephone number is (800)
221-6192 or the toll-free telephone number on the back of your
Card. In this Agreement, “Card” means the Avid
Prepaid Visa Card issued to you by the Bank, including any
Secondary Card(s) you may request. “Card Account” means
the records we maintain to account for the value of transactions
associated with the card. “You” and “your”
means the person or persons who have received the Card and who are
authorized to use the Card as provided for in this Agreement.
“We,” “us,” “our” and
“Bank” mean Metropolitan Commercial Bank, together with
its successors and assigns. “Program Manager” means Prepaid
Ventures, LTD., together with its successors and assigns. The Card
will remain the property of the Bank and must be surrendered upon
demand. The Card is nontransferable, and it may be canceled,
repossessed, or revoked at any time without prior notice subject to
applicable law. Please read this Agreement carefully and keep it for
future reference.
To help the government fight the funding of terrorism and
money laundering activities, federal law requires all financial
institutions and their third parties to obtain, verify, and record
information that identifies each person who obtains a Card. What
this means for you: When you apply for a Card, we will ask for your
name, address, date of birth, social security number or country
identification number, and other information that will allow us to
identify you. We also may ask to see your driver's license or other
documentation bearing your photo as verification of your identity.
By participating in the Card program, you agree that the information
and statements you provide to us are accurate, including, but not
limited to, your real name, valid U.S. mailing address and
residential address (if different), social security number or other
identification documentation, date of birth, and telephone number.
If you fail to provide accurate information that we request, we may
cancel your Card. In addition, funds tied to suspected illicit or
illegal activity may be subject to both internal and potentially
federal investigation. We reserve the right to restrict or delay
your access to any such funds.
2. Your Card. The Card is a
prepaid card. The Card allows you to access funds loaded or
deposited to your Card Account by you or on your behalf. The funds
in your Card Account will be FDIC-insured once we have verified your
identity. You may access the funds in your Card Account by using
your Card, Card Number, by automated clearinghouse
(“ACH”) debit using your Account Number. The Card is not
a credit card. The Card is not a gift card, nor is
it intended for gifting purposes. You will not
receive any interest on your funds on the Card. The funds in your
Card Account will not expire, regardless of the
expiration date on the front of your Card.
3.
Fees. The fees relating to the use (and misuse) of
your Card are set forth in the “Schedule of Fees and Charges
(Schedule A)” ATTACHED TO THIS AGREEMENT AND INCORPORATED
HEREIN BY REFERENCE. FEES INCURRED PURSUANT TO THE TERMS OF THIS
AGREEMENT will be withdrawn from your Card Account and will be
assessed so long as there is a remaining balance in your Card
Account, unless prohibited by law. You agree to pay all fees
associated with the Card. We may from time to time amend the Fee
Schedule, at our sole discretion as set forth in the Section of this
Agreement titled “Amendment and Cancellation.”
4. Authorized Users. You may
request an additional Card (“Secondary Card”) to allow
another person to access the funds in your Card Account. The maximum
number of Secondary Cards permitted four (4). The additional
(Secondary) cardholder must be 13 years of age or older. The Primary
Card cardholder (of the Card Account) must be a minimum of 18 years
of older. The additional (Secondary Card) cardholder is not allowed
to load funds onto their card. Only the Primary Card Account
cardholder is allowed to load funds onto primary card and the
Secondary card(s). The primary cardholder is responsible for the
entire account including all additional Secondary Cards. The Primary
Card and four Secondary cards make a maximum total of five cards. If
you permit another person to have access to your Card or Card
Number, you are liable for all transactions made with the Card, Card
Number or Account Number, and all related fees incurred, by those
persons. To cancel a Secondary Card, telephone the toll-free number
on the back of your Card or (800) 221-6192 and you
must follow-up not later than 10 business days with the written
notification to revoke (cancel) permission for any person you
previously authorized to use your Card. Until we have received your
notice of such a revocation (cancellation) and have had a reasonable
time to act upon the written notification of cancellation, you are
responsible for all transactions and fees incurred by you or any
other person you have authorized. If you tell us to revoke (cancel)
a Secondary Card, we may revoke (cancel) your Card and issue a new
Card with a different Card Number and/or Account Number. You are
wholly responsible for the use of each Card according to the terms
of this Agreement, subject to the section labeled “Lost or
Stolen Cards/Unauthorized Transfers” below, and other
applicable laws.
5. Card Account Use and Purpose.
Subject to the limitations set forth in this Agreement, you may use
your Card, Card Number, or Account Number, as applicable, to (1) add
funds to your Card Account (as described in the Section below titled
“Adding Funds to Your Card Account”), (2) transfer funds
between Card Accounts, (3) purchase goods or services wherever your
Card is honored as long as you do not exceed the value available in
your Card Account or the Daily Purchase Limit (as defined in the
table below), (4) withdraw cash from your Card Account (as described
in the Section below titled “Using Your Card to Get
Cash,” There may be fees associated with some of these
transactions. For fee information, see the “Schedule of Fees
and Charges (Schedule A)” attached to this Agreement. You
agree not to use your Card for illegal gambling or any other illegal
purpose.
You will be provided with our routing number and assigned a 12-digit
Account Number once your identity has been verified. Our routing
number and your assigned Account Number are for the purpose of
initiating direct deposits to your Card Account and authorized
automated clearinghouse (“ACH”) debit transactions only.
The 16-digit Card Number embossed or printed on your Card should not
be used for these types of transactions or they will be rejected.
You are not authorized to use our routing number and Account Number
if you do not have sufficient funds in your Card Account. These
debits will be declined, and your payment will not be processed. You
also may be assessed an ACH Decline Fee (see the “Schedule of
Fees and Charges (Schedule A)” attached to this Agreement).
6. Limitations on Frequency and
Dollar Amounts of Transactions. The total amount of purchases and
cash withdrawals (including withdrawals inside a bank office) that
you can perform in any single day is limited to the Transaction
Limits set forth below. The maximum aggregate value of your Card
Account(s) is restricted to the Transaction Limits set forth below
at any point in time. The maximum value will be determined by
aggregating the activity and value of all Card Accounts you may have
with the Program. For security reasons, we may further limit the
number or dollar amount of transactions you can make with your Card.
The following grid is provided in order to highlight the frequency
and limitations of cardholder transactions in a single day or
additional time frame if warranted:
Transaction/Load Type |
Maximum Amount per day (Primary Card
Account) |
Maximum Amount per day (Secondary Card
Account(s)) |
Maximum Balance |
$20,000 (includes all cash and direct
deposit loads) |
$2,500 (includes all cash and direct
deposit loads) |
Withdrawals |
Up to a maximum of $10,000 per day
(includes all Bank Teller, ATM and cash back from POS purchases)
|
Up to a maximum of $2,500 per day
includes all Bank Teller, ATM and POS purchases
|
Cash Withdrawal (ATM) |
Up to a maximum of $1,000 per day
|
Up to a maximum of $1,000 per day
|
Cash Withdrawal (Bank Teller) |
Up to a maximum of $1,000 per day
|
Up to a maximum of $1,000 per day
|
Purchases (POS) |
Up to a maximum of $10,000 per day
|
Up to a maximum of $2,500 per day
|
Value Loads |
Any combination of the load types listed below not to
exceed Maximum Balance
| $1,000 |
Direct Deposits |
Up to a maximum of $20,000 per day
|
N/A |
Cash Deposits |
Up to a maximum of $10,000 per day
|
N/A |
Card-to-Card transfers |
Up to a maximum of $1,000 per day
|
N/A |
Card-to-Card (within Card Account) |
Up to a maximum of $1,000 per day
|
Up to a maximum of $1,000 per day
|
ACH Deposits (Bank-to-Card transfers) |
Up to a maximum of $1,000 per day
|
N/A |
7. Personal Identification Number
(“PIN”). We will give you a PIN that you may use with
your Card once your identity has been verified. Only one PIN will be
issued for each Card Account. You will need a PIN to obtain cash at
an ATM or to make a PIN purchase or obtain cash back at a
point-of-sale (“POS”) terminal. You should not write or
keep your PIN with your Card. If you believe that anyone has gained
unauthorized access to your PIN, you should immediately call the
number on the back of your Card, (800) 221-6192, or
send notice through www.avidprepaid.com,
or write to the Program Manager at Prepaid
Ventures, LTD. - Avid Prepaid, P.O. Box 307, New Hyde Park, NY
11040.
8. Adding Funds to Your Card
Account. You may add funds to your Card (called “value
loading” or “loading”) at any time. The maximum
load amount is $3,000. Note: Some reload locations
may have additional limits on the minimum amount you may load to
your Card. The maximum aggregate value of funds (or
the maximum aggregate balance for both primary and secondary
cards) in your Card Account may not exceed
$30,000 at any time. You agree to present the Card and meet
identification requirements to complete value load transactions as
may be required from time to time. Load locations may have their own
load limits that may be less than our allowable amount. Load
locations also may assess a fee to load funds to your Card Account.
You also may direct deposit funds to your Card Account by providing
our routing number and your assigned Account Number to your employer
or other direct deposit payor (as described in the Section above
titled “Card Account Use and Purpose”). You cannot load
your Card Account by check or money order.
9. Using Your Card to Get Cash.
With a PIN, you may use your Card to (i) obtain cash or check your
balance at any Automated Teller Machine ("ATM") that bears the Visa®
or PLUS®, or STAR® brand, or (ii) obtain cash at merchants or banks
that have agreed to provide cash back at POS terminals bearing the Visa®,
PLUS®, or STAR® brand. All ATM transactions are treated as cash
withdrawal transactions. The maximum amount of cash you may withdraw
at an ATM on a daily basis is $1,000 as described
in the Section above titled "Limitations on Frequency and Dollar
Amounts of Transactions." We may limit the amount of any individual
ATM withdrawal, and merchants, banks and ATM operators may impose
additional withdrawal limits. You will be charged a fee by us for
each cash withdrawal and balance inquiry made at an ATM or cash
withdrawal obtained through a bank teller, in the amount disclosed
in the accompanying “Schedule of Fees and Charges (Schedule
A).” In addition, when you use an ATM not owned by us, you may
be charged a fee by the ATM operator or any network used (and you
may be charged a fee for a balance inquiry even if you do not
complete a fund transfer).
10. Split Transactions. If you do
not have enough value loaded on your Card you can instruct the
merchant to charge a part of the purchase to the Card and pay the
remaining amount with cash or another card. These are called
“split transactions.” Some merchants do not allow
cardholders to conduct split transactions. Some merchants will only
allow you to do a split transaction if you pay the remaining amount
in cash. If you fail to inform the merchant that you would like to
complete a split transaction before swiping your Card, your Card is
likely to be declined.
11. Transactions Using Your Card
Number. If you initiate a transaction without presenting your Card
(such as for a mail order, internet or telephone purchase, or an ACH debit purchase), the legal effect
will be the same as if you used the Card itself.
12. Your Obligation for Negative
Balance Transactions. Each time you initiate a Card transaction,
you authorize us to reduce the funds available in your Card Account
by the amount of the transaction and all associated fees. You are
not allowed to exceed the available amount in your Card Account
through an individual transaction or a series of transactions
(creating a “negative balance”). Nevertheless, if any
transactions cause the balance in your Card Account to go negative,
including any purchase transactions where the retailer or merchant
does not request authorization, you shall remain fully liable to us
for the amount of any negative balance and any corresponding
transaction fees. You may also be liable for any related
Insufficient Funds/NSF Fee(s) as set forth in the accompanying
“Schedule of Fees and Charges (Schedule A).” We reserve
the right to bill you for any negative balance or to recoup such
negative balance from any other Card we have issued to you. You
agree to pay us promptly for the negative balance and any related
fees. We also reserve the right to cancel your Card if you create
one or more negative balances with your Card.
13.Business Days. Our business
days are Monday through Friday, excluding federal and legal banking
holidays in the State of New York.
14. Authorization Holds. You do
not have the right to stop payment on any purchase transaction
originated by use of your Card, other than a Recurring Transaction
as described in the Section below titled “Recurring
Transactions.” When you use your Card to pay for goods or
services, certain merchants may ask us to authorize the transaction
in advance and the merchant may estimate its final value. When you
use your Card to obtain cash at an ATM or from a bank teller, we
will authorize the transaction in advance (including all applicable
fees). When we authorize a purchase transaction, we commit to make
the requested funds available when the transaction finally settles,
and we will place a temporary hold on your Card’s funds for
the amount indicated by the merchant. If you authorize a transaction
and then fail to make a purchase of that item as planned, the
approval may result in a hold for that amount of funds. Car rentals,
hotels and other service-oriented merchants may choose to factor in
additional amounts upon check-in, and it may take up to 60 days
after your stay or your rental to have any excess amounts held by
the hotel or rental company added back to your available balance.
Similarly, some gas stations may factor in additional amounts to
cover potential filling of the tank; if you want to avoid such a
hold, you may want to pay inside the gas station, instead of paying
at the pump. Until the transaction finally settles, the funds
subject to the hold will not be available to you for other purposes.
We will only charge your Card for the correct amount of the final
transaction, and we will release any excess amount when the
transaction finally settles.
When you use your Card at certain restaurants and
service-oriented merchants, there may be an additional 20% (or more)
added to the authorization to cover any tip you may leave on the
purchase. If this occurs, and your total bill, after adding in the
additional 20% (or more), exceeds the amount available on your Card,
your transactions may be declined. Accordingly, you should ensure
that your Card has an available balance that is 20% (or more)
greater than your total bill before using your Card.
15. Recurring Transactions. If you
intend to use your Card for recurring transactions, you should
monitor your balance and ensure you have funds available in your
Card Account to cover the transactions. “Recurring
transactions” are transactions that are authorized in advance
by you to be charged to your Card at substantially regular
intervals. We are not responsible if a recurring transaction is
declined because you have not maintained a sufficient balance in
your Card Account to cover the recurring transaction. If these
recurring transactions may vary in amount, the person you are going
to pay should tell you, 10 days before each payment, when it will be
made and how much it will be. (You may choose instead to get this
notice only when the payment would differ by more than a certain
amount from the previous payment, or when the amount would fall
outside certain limits that you set.) If
your Card was obtained through your employer or you receive
electronic deposits of federal payments to your Card: If you have
told us in advance to make regular payments (i.e., recurring
transactions) from your Card Account, you can stop the payment by
calling the number on the back of your Card, (800)
221-6192, or by sending notice through www.avidprepaid.com, or by
mailing notice to Prepaid Ventures, LTD. -
Avid Prepaid, P.O. Box 307, New Hyde Park, NY 11040at
least three business days before the scheduled date of the transfer.
If you call, we also may require you to put your request in writing
and get it to us within 14 days after you call. If you order us to
stop one of these payments three business days or more before the
transfer is scheduled, and we do not do so, we will be liable for
your direct losses or damages. We do offer a Bill Payment feature,
therefor , if you have authorized a merchant to make the recurring
transaction, you also should (must) contact the applicable merchant
in order to stop the recurring transaction.
16. Preauthorized Credits. If you
have arranged to have direct deposits made to your Card Account at
least once every 60 days from the same person or company and you do
not receive a receipt/statement (or paystub), you can call the
number on the back of your Card or (800) 221-6192
to find out whether or not the deposit was made.
17. Returns and Refunds. If you
are entitled to a refund for any reason for goods or services
obtained with your Card, you agree to accept credits to your Card
Account for such refunds. You are not entitled to a check refund
unless your Card has been closed. The amounts credited to your Card
for refunds may not be available for up to five days from the date
the refund transaction occurs.
18. Card Cancellation and
Suspension; Limits. We reserve the right, in our sole discretion,
to limit your use of the Card, including limiting or prohibiting
specific types of transactions. We may refuse to issue a Card,
revoke Card privileges or cancel your Card with or without cause or
notice, other than as required by applicable law. If you would like
to cancel the use of your Card, you may do so by calling the number
on the back of your Card or (800) 221-6192. You
agree not to use or allow others to use an expired, revoked,
canceled, suspended or otherwise invalid Card. Our cancellation of
Card privileges will not otherwise affect your rights and
obligations under this Agreement. If we cancel or suspend your Card
privileges through no fault of yours, you will be entitled to a
refund as provided below in the Section titled “Amendment and
Cancellation.” Not all services described in this Agreement
are available to all persons or at all locations. We reserve the
right to limit, at our sole discretion, the provision of any such
services to any person or in any location. Any offer of a service in
this Agreement shall be deemed void where prohibited. We can waive
or delay enforcement of any of our rights under this Agreement
without losing them.
19. International Transactions. If
you initiate a transaction in a currency or country other than the
currency or country in which your Card was issued, you will be
charged a fee on the transaction (including credits and reversals)
as set forth in the “Schedule of Fees and Charges (Schedule
A)” attached to this Agreement. This fee is in addition to the
currency conversion rate. If the transaction is in a currency other
than the currency of the country in which your Card was issued, the
merchant, network, or card association that processes the
transaction may convert the transaction (including credits and
reversals) into the currency of your Card in accordance with its
policies and rates in effect at the time of the transaction. If Visa
U.S.A., Inc. (“Visa”) converts the transaction, it will
establish a currency conversion rate for this convenience using a
rate selected by Visa from the range of rates available in wholesale
currency markets for the applicable central processing date which
may vary from the rate Visa itself receives, or the government
mandated rate in effect for the applicable central processing date
20. Receipts. You should get or
request a receipt at the time you make a transaction or obtain cash
using your Card. You agree to retain your receipts to verify your
transactions. You can get a receipt at the time you make any
transfer from your Card Account using one of our ATM terminals.
21. Obtaining Balance and
Transaction Information for Your Card; Periodic Statements
Alternative. You should keep track of the amount of funds available
in your Card Account. You may obtain information about the amount of
funds you have remaining in your Card Account by calling the number
on the back of your Card. This information, along with a 12-month
history of account transactions, is also available on-line through
our customer self-service website shown on the back of the Card. You
also have the right to obtain a 24-month written history of account
transactions by calling the number on the back of your Card or (800)
221-6192, or by visiting www.avidprepaid.com, or by
writing Prepaid Ventures, LTD. - Avid Prepaid, P.O.
Box 307, New Hyde Park, NY 11040.
22. Confidentiality. We may
disclose information to third parties about your Card or the
transactions you make using your Card: (1) where it is necessary for
completing transactions; (2) in order to verify the existence and
condition of your Card for a third party, such as a merchant; (3) in
order to comply with government agency, court order, or other legal
reporting requirements; (4) if you give us your written permission;
(5) to our and Program Manager’s employees, auditors,
affiliates, service providers, or attorneys as needed; and (6) as
otherwise provided in our Privacy Policy Notice below.
23. Our Liability for Failure to
Complete Transactions. In no event will we or the Program Manager
be liable for consequential damages (including lost profits),
extraordinary damages, special or punitive damages. We will not be
liable, for instance: (1) if, through no fault of ours or of the
Program Manager, you do not have enough funds available in your Card
Account to complete the transaction; (2) if a merchant refuses to
accept your Card or provide cash back; (3) if an ATM where you are
making a cash withdrawal does not have enough cash; (4) if an
electronic terminal where you are making a transaction does not
operate properly, and you knew about the problem when you initiated
the transaction; (5) if access to your Card has been blocked after
you reported your Card or Access Code(s) (“Access Code”
includes your user ID(s), password(s), PIN(s), and any other access
code or credential related to your Card Account) lost or stolen; (6)
if there is a hold or your funds are subject to legal process or
other encumbrance restricting their use; (7) if we or the Program
Manager have reason to believe the requested transaction is
unauthorized; (8) if circumstances beyond our or the Program
Manager’s control (such as fire, flood or computer or
communication failure) prevent the completion of the transaction,
despite reasonable precautions that we or the Program Manager have
taken; or (9) for any other exception stated in our Agreement with
you.
24. In Case of Errors or
Questions about your Card Account. If you think an error has
occurred in your Card Account, promptly call the number on the back
of your Card, (800) 221-6192, provide notice
through www.avidprepaid.com or write
to Prepaid Ventures, LTD. - Avid Prepaid, P.O. Box
307, New Hyde Park, NY 11040 . We will allow you to report an error
until 60 days after the earlier of the date you electronically
access your Card Account, if the error could be viewed in your
electronic history, or the date we sent the FIRST written history on
which the error appeared. You may request a written history of your
transactions at any time by calling the number on the back of your
Card or (800) 221-6192 or by visiting www.avidprepaid.com, or
writing to the Program Manager at Prepaid Ventures,
LTD. - Avid Prepaid, P.O. Box 307, New Hyde Park, NY 11040. You
will need to tell us: (1) your name and Card Number; (2) why you
believe there is an error, and the dollar amount involved, and (3)
approximately when the error took place. If you tell us orally, we
will require that you send your complaint or question in writing
within 10 business days. We will determine whether an error occurred
within 10 business days (five business days for Visa Point of Sale
Signature unauthorized debit transactions, unless the dispute
resolution team determines an exceptional basis exists, in which
case Visa allows an additional five business days in which to
provide the provisional credit) after we hear from you and will
correct any error promptly. If we need more time, however, we may
take up to 45 days to investigate your complaint or question. If we
decide to do this, we will provisionally credit your Card within 10
business days (five business days for Visa Point-of Sale Signature
unauthorized debit transactions, unless the dispute resolution team
determines an exceptional basis exists, in which case Visa allows an
additional five business days in which to provide the provisional
credit) for the amount you think is in error, so that you will have
the use of the money during the time it takes to complete the
investigation. If we ask you to put your complaint or question in
writing and you do not provide it within 10 business days, (five
business days for Visa Point-of Sale Signature unauthorized debit
transactions) we may not credit your Card Account. For errors
involving new Card Accounts (that is, Cards for which the initial deposit or
value load occurred within the last 30 days), POS transactions, or
foreign-initiated transactions, we may take up to 90 days to
investigate your complaint or question. We will tell you the results
within three business days after completing the investigation. If we
decide that there was no error, we will send you a written
explanation and debit your Card Account for the amount of the
provisional credit. You may ask for copies of the documents that we
used in our investigation. If you need more information about our
error-resolution procedures, call the Program Manager at the number
on the back of your Card.
25. Lost or Stolen
Cards/Unauthorized Transfers. If you believe your Card, Access
Code(s), or PIN has been lost or stolen, call the number on the back
of your Card, or (800) 221-6192, or send notice
through www.avidprepaid.com, or
write to the Program Manager at Prepaid Ventures,
LTD. - Avid Prepaid, P.O. Box 307, New Hyde Park, NY 11040. You
should also call (800) 221-6192, the number on the
back of your Card, or write to the address shown here if you believe
an electronic transfer has been made using the information from your
Card, Access Code(s), or PIN without your permission.
26. Your Liability for
Unauthorized Transfers. You agree to exercise reasonable control
over the information related to your Card Account, including your
Card, Access Code(s) and PIN. Tell us AT ONCE if you believe your
Card, Access Code(s), or PIN has been lost or stolen. Also, if your
transaction history shows transfers that you did not make, including
those made with your Card, Card Number or Account Number, or you
believe an electronic transfer has been made without your
permission, tell us at once. The best way to keep your losses down
is by calling the toll-free number on the back of your Card or (800)
221-6192. You could lose all of the money in your Card Account. If
you tell us within two business days after you learn of the loss or
theft of your Card, you can lose no more than $50.00 if someone used
your Card without your permission. If you do NOT tell us within two
business days after you learn of the loss or theft of your Card, and
we can prove that we could have stopped someone from using your Card
without your permission if you had told us, you could lose as much
as $500.00. If you do not tell us within 60 days after the earlier
of the date you electronically access your Card Account or the date
we sent the FIRST written history on which the error appeared, you
may not get back any money you lost after the 60 days if we can
prove that we could have stopped someone from taking the money if
you had told us in time. If a good, documented, reason (such as a
long trip or a hospital stay) kept you from telling us, we will
extend the time periods.
Visa’s Zero Liability Policy. In addition to
the limitations on liability described above, you will not be liable
for unauthorized use that occurs after you notify us of the loss,
theft or unauthorized use of your Card, Access Code(s), or PIN. You
also agree to cooperate completely with us in attempts to recover
funds from unauthorized users and to assist in their prosecution. We
may issue replacement Card(s), Access Code(s), and PIN(s), but only
after you have provided such proof and security or indemnification
as we may require. In addition, you acknowledge that we may have to
deactivate your Card(s) and/or Card Account to prevent future
losses. If you share your Card(s), Access Code(s), or PIN with
another person, use of your Card Account by that person may be
considered as authorized. If you authorize another person to use
your Card, Access Code(s), or PIN, you agree that you will be liable
for all transactions arising from use of the Card, Access Code(s),
or PIN by such person except as otherwise set forth in this
Agreement. In all cases, our liability for an unauthorized
transaction is limited to reimbursing you for the face amount of the
unauthorized transaction and any corresponding fees, except as
otherwise required by applicable law. A transaction is unauthorized
if it is not initiated by you, you did not give permission to make
the transaction and you do not benefit from the transaction in any
way. Visa’s Zero Liability policy covers
U.S.–issued cards only and does not apply to ATM transactions
outside the Visa and PLUS networks, PIN transactions not processed
by Visa, or certain commercial card transactions. Cardholder must
notify us promptly of any unauthorized use.
27. Other Terms. Your Card and
your obligations under this Agreement may not be assigned. We may
transfer our rights under this Agreement. Use of your Card is
subject to all applicable rules and customs of any clearinghouse or
other association involved in transactions. We do not waive our
rights by delaying or failing to exercise them at any time. If any
provision of this Agreement is determined to be invalid or
unenforceable under any rule, law or regulation of any governmental
agency, whether local, state or federal, the validity or
enforceability of any other provision of this Agreement shall not be
affected. This Agreement shall be governed by the law of the State
of New York except to the extent preempted or governed by federal
law.
28. Amendment and Cancellation.
We may amend or change the terms and conditions of this Agreement at
any time. You will be notified of any change in the manner provided
by applicable law before the effective date of the change. However,
if the change is made for security purposes, we may implement such
change without prior notice. We may cancel or suspend your Card or
this Agreement at any time. You also may cancel this Agreement by
calling the number on the back of your Card or (800)
221-6192. If you cancel your Card, you may zero out your Card
Account balance before closing your Card Account or request that we
send you a check in the amount of your Card Account balance when you
close your Card Account, which we will do for a fee as set forth in
the “Schedule of Fees and Charges (Schedule A)” attached
to this Agreement. If your Card is canceled by us when your Card
Account has a balance, we will send you a check in the amount of
your Card Account balance for no charge. In all events, any check we
send will be sent to the address we have for you in our records.
Your termination of this Agreement will not affect any of our rights
or your obligations arising under this Agreement before termination.
29. Telephone Monitoring/Recording.
From time to time we may monitor and/or record telephone calls
between you and us to assure the quality of our customer service or
as required by applicable law.
30. No Warranty Regarding
Goods and Services. We are not responsible for the quality, safety,
legality, or any other aspect of any goods or services you purchase
with your Card.
31. Arbitration Provision. This
Arbitration Provision sets forth the circumstances and procedures
under which claims (as defined below) shall be arbitrated instead of
litigated in court upon the election of either party.
(a) Definitions: As used in this Arbitration Provision, the term
“Claim” means any claim, dispute or controversy between
you and us, or between you and Prepaid Ventures,
LTD., as Program Manager for the Avid Prepaid
Visa® Card or any of its agents or retailers, arising from or
relating to the Card or this Agreement as well as any related or
prior agreement that you may have had with us or the relationships
resulting from this Agreement, including the validity,
enforceability or scope of this Arbitration Provision or the
Agreement. “Claim” includes claims of every kind and
nature, including but not limited to initial claims, counterclaims,
cross-claims and third-party claims and claims based upon contract,
tort, fraud and other intentional torts, statutes, regulations,
common law and equity. The term “Claim” is to be given
the broadest possible meaning that will be enforced and includes, by
way of example and without limitation, any claim, dispute or
controversy that arises from or relates to (i) your Card, or the
Cards of any additional cardholders designated by you; (ii) the
amount of available funds on the Cards; (iii) advertisements,
promotions or oral or written statements related to the Cards, goods
or services purchased with the Cards; (iv) the benefits and services
related to the Cards; and (v) your enrollment for any Card. We shall
not elect to use arbitration under the Arbitration Provision for any
Claim that you properly file and pursue in a small claims court of
your state or municipality so long as the Claim is individual and
pending only in that court; any appeals from that court shall be
pursued only in arbitration. As used in this Arbitration Provision,
the terms “we” and “us” shall for all
purposes mean the Bank, the Program Manager, wholly or majority
owned subsidiaries, affiliates, licensees, predecessors, successors,
and assigns; and all of their agents, employees, directors and
representatives. In addition, “we” or “us”
shall include any third party using or providing any product,
service or benefit in connection with any Cards (including, but not
limited to merchants who accept the Card, third parties who use or
provide services, debt collectors and all of their agents,
employees, directors and representatives) if, and only if, such
third party is named as a co-party with us (or files a Claim with or
against us) in connection with a Claim asserted by you. As solely
used in this Arbitration Provision, the terms “you” or
”yours” shall mean all persons or entities approved by
us to have and/or use a Card, including but not limited to all
persons or entities contractually obligated under any of the
Agreements and all additional cardholders.
(b)
Initiation of Arbitration Proceeding/Selection of Administrator: Any
Claim shall be resolved, upon the election by you or us, by
arbitration pursuant to this Arbitration Provision and the code of
procedures of the national arbitration organization to which the
Claim is referred in effect at the time the Claim is filed. Claims
shall be referred to either Judicial Arbitration and Mediation
Services (“JAMS”) or the American Arbitration
Association (“AAA”), as selected by the party electing
to use arbitration. If a selection by us of one of these
organizations is unacceptable to you, you shall have the right
within thirty (30) days after you receive notice of our election to
select the other organization listed to serve as arbitrator
administrator. For a copy of the procedures, to file a Claim or for
other information about these organizations, contact them as
follows: (i) JAMS at 1920 Main Street, Suite 300, Los Angeles, CA
92614; website at www.jamsadr.com; and (ii) AAA at 335 Madison
Avenue, New York, NY 10017; website at www.adr.org.
(c) Significance of Arbitration: IF ARBITRATION IS
CHOSEN BY ANY PARTY WITH RESPECT TO A CLAIM, NEITHER YOU NOR WE WILL
HAVE THE RIGHT TO LITIGATE THAT CLAIM IN COURT OR HAVE A JURY TRIAL
ON THAT CLAIM, OR TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED FOR IN
THE CODE OF PROCEDURES OF JAMS OR AAA, AS APPLICABLE (THE
“CODE”). FURTHER, YOU WILL NOT HAVE THE RIGHT TO
PARTICIPATE IN A REPRESENTATIVE CAPACITY OR AS A MEMBER OF ANY CLASS
OF CLAIMANTS PERTAINING TO ANY CLAIM SUBJECT TO ARBITRATION. THE
ARBITRATOR SHALL NOT CONDUCT A CLASS ARBITRATION OR A JOINT
ARBITRATION EXCEPT AS SET FORTH BELOW. THE ARBITRATOR’S
DECISION WILL BE FINAL AND BINDING. NOTE THAT OTHER RIGHTS THAT YOU
WOULD HAVE IF YOU WENT TO COURT ALSO MAY NOT BE AVAILABLE IN
ARBITRATION.
(d) Restrictions on Arbitration: If
either party elects to resolve a Claim by arbitration, that Claim
shall be arbitrated on an individual basis. There shall be no right
or authority for any Claims to be arbitrated on a class action basis
or on bases involving Claims brought in a purported representative
capacity on behalf of the general public, other Cardholders or other
persons similarly situated. The arbitrator’s authority to
resolve Claims is limited to Claims between you and us alone, and
the arbitrator’s authority to make awards is limited to you
and us alone. Furthermore, Claims brought by you against us or by us
against you may not be joined or consolidated in arbitration with
Claims brought by or against someone other than you, unless
otherwise agreed to in writing by all parties. This section of this
Arbitration Provision is the “Class Action Waiver.”
(e)
Location of Arbitration/Payment of Fees: Any arbitration hearing
that you attend shall take place in the federal judicial district of
your residence. At your written request, we will consider in good
faith making a temporary advance of all or part of the filing
administrative and/or hearing fees for any Claim you initiate as to
which you or we seek arbitration. At the conclusion of the
arbitration (or any appeal thereof), the arbitrator (or panel) will
decide who will ultimately be responsible for paying the filing,
administrative and/or hearing fees in connection with the
arbitration (or appeal). If and to the extent you incur filing,
administrative and/or hearing fees in arbitration, including for any
appeal, exceeding the amount they would have been if the Claim had
been brought in the state or federal court which is closest to your
billing address and would have had jurisdiction over the Claim, we
will reimburse you to that extent unless the arbitrator (or panel)
determines that the fees were incurred without any substantial
justification.
(f) Arbitration Procedures: This
Arbitration Provision is made pursuant to a transaction involving
interstate commerce, and shall be governed by the Federal
Arbitration Act, 9 U.S.C. Sections 1-16, as it may be amended (the
“FAA”). The arbitration shall be governed by the
applicable Code, except that (to the extent enforceable under the
FAA) this arbitration Provision shall control if it is inconsistent
with the applicable Code. The arbitrator shall apply applicable
substantive law consistent with the FAA and applicable statutes of
limitations and shall honor claims of privilege recognized at law
and, at the timely request of either party, shall provide a brief
written explanation of the basis for the decision. In conducting the
arbitration proceeding, the arbitrator shall not apply the Federal
or any state rules of civil procedure or rules of evidence. Either
party may submit a request to the arbitrator to expand the scope of
discovery allowable under the applicable Code. The party submitting
such a request must provide a copy to the other party, who may
submit objections to the arbitrator with a copy of the objections
provided to the request party, within 15 days of receiving the
requesting party’s notice. The granting or denial of such
request will be in the sole discretion of the arbitrator who shall
notify the parties of his/her decision within 20 days of the
objecting party’s submission. The arbitrator shall take
reasonable steps to preserve the privacy of individuals, and of
business matters. Judgment upon the award rendered by the arbitrator
may be entered in any court having jurisdiction. The
arbitrator’s decision will be final and binding, except for
any right of appeal provided by the FAA. However, any party can
appeal that award to a three-arbitrator panel administered by the
same arbitration organization, which shall consider anew any aspect
of the initial award objected to by the appealing party. The
appealing party shall have 30 days from the date of entry of the
written arbitration award to notify the arbitration organization
that it is exercising the right of appeal. The appeal shall be filed
with the arbitration organization in the form of a dated writing.
The arbitration organization will then notify the other party that
the award has been appealed. The arbitration organization will
appoint a three-arbitrator panel which will conduct arbitration
pursuant to its Code and issue its decision within 120 days of the
date of the appellant’s written notice. The decision of the
panel shall be by majority vote and shall be final and binding.
(g)
Public Injunctive Relief: If a Claim is brought seeking public
injunctive relief and a court determines that the restrictions in
the Class Action Waiver and/or elsewhere in this Arbitration
Provision prohibiting the arbitrator from awarding relief on behalf
of third parties are unenforceable with respect to such Claim (and
that determination becomes final after all appeals have been
exhausted), the Claim for public injunctive relief will be
determined in court and any individual Claims seeking monetary
relief will be arbitrated. In such a case the parties will request
that the court stay the Claim for public injunctive relief until the
arbitration award pertaining to individual relief has been entered
in court. In no event will a Claim for public injunctive relief be
arbitrated.
(h) No Preclusive Effect: No
arbitration award involving the parties will have any preclusive
effect as to issues or claims in any dispute involving anyone who is
not a party to the arbitration, nor will an arbitration award in
prior disputes involving other parties have preclusive effect in an
arbitration between the parties to this Arbitration Provision.
(i)
Continuation: This Arbitration Provision shall survive termination
of your Card as well as voluntary payment of the debt in full by
you, any legal proceeding by us to collect a debt owed by you, and
any bankruptcy by you or us. If any portion of this Arbitration
Provision is deemed invalid or unenforceable under any principle or
provision of law or equity, consistent with the FAA, it shall not
invalidate the remaining portions of this Arbitration Provision, the
Agreement or any prior agreement you may have had with us, each of
which shall be enforceable regardless of such invalidity.
32. Prefunded Check Transactions
(“Check Terms”). Prefunded check transaction feature is
not permitted in this program.
33. Delivery of Electronic
Communications. The following E-Communication Disclosure (“Disclosure”)
applies to any and all communications or disclosures that we are
legally required to provide to you in writing in connection with
your Card Account and any related products and services (“Communications”),
to the extent you have consented to receiving such Communications
electronically and failure to consent will result in a declined
application for an Avid Prepaid Visa Card, except
as provided below.
Scope of Communications to Be Provided in
Electronic Form. When you use a product or service to which this
Disclosure applies, you agree that we may provide you with any
Communications in electronic format, and that we may discontinue
sending paper Communications to you, unless and until you withdraw
your consent as described below. Your consent to receive electronic
Communications includes, but is not limited to:
- All legal and regulatory disclosures and communications
associated with your Card Account and any related products or
services
- Your Cardholder Agreement and any notices about a change in
terms of your Cardholder Agreement
- Privacy policies and notices
- Error resolution policies and notices
- Responses to claims filed in connection with your Card
Account
- Notices regarding insufficient funds or negative balances
Method of Providing Communications to You
in Electronic Form. All Communications that we provide to you in
electronic form will be provided either (1) by access to a web site
that we will designate in an e-mail notice we send to you at the
time the information is available, or (2) by posting such
Communications at www.avidprepaid.com.
How to Withdraw Consent. You may withdraw
your consent to receive Communications in electronic form at any
time by calling the number on the back of your Card, (800)
221-6192 or visiting www.avidprepaid.com,
or by writing to the Program Manager at Prepaid
Ventures, LTD. - Avid Prepaid, P.O. Box 307, New Hyde Park, NY
11040 . If you do withdraw your consent, we will close your Card
Account, except where prohibited by law. We will not impose any fee
to process the withdrawal of your consent to receive electronic
Communications. Any withdrawal of your consent to receive electronic
Communications will be effective only after we have a reasonable
period of time to process your request for withdrawal. In the
meantime, you will continue to receive Communications in electronic
form. If you withdraw your consent, the legal validity and
enforceability of prior Communications delivered in electronic form
will not be affected.
How to Update Your Records. It is your
responsibility to provide us with your true, accurate and complete
e-mail address (if you have elected to receive e-mail messages from
us), your contact information, and other information related to this
Disclosure and your Card Account, and to maintain and update
promptly any changes in this information. You can update information
(such as your e-mail address) through www.avidprepaid.com or by
calling the number on the back of your Card or (800)
221-6192
Hardware and Software Requirements.
In order to access, view, and retain Communications that we make
available to you electronically, you must have:
- An Internet browser that supports 128-bit
encryption
- Microsoft Internet Explorer 6.0 or above, or the equivalent
software
- Sufficient electronic storage capacity on your computer's
hard drive or other data storage unit
- An e-mail account with an Internet service provider and
e-mail software
- A personal computer 1.0GHz Base or higher), operating
system and telecommunications connections to the Internet capable
of receiving, accessing, displaying, and either printing or storing
Communications received from us in via a plain text-formatted
e-mail or by access to our web site using browser specified above
or equivalent software.
- Adobe Reader version 9.0 or higher
Requesting Paper Copies. We will not send
you a paper copy of any Communication, unless you request it or we
otherwise deem it appropriate to do so. You can obtain a paper copy
of an electronic Communication by printing it yourself or by
requesting that we mail you a paper copy, provided that such request
is made within a reasonable time after we first provided the
electronic Communication to you. To request a paper copy, call the
number on the back of your Card, (800) 221-6192, or
visit www.avidprepaid.com, or
write to the Program Manager at Prepaid Ventures,
LTD., P.O. Box 307, New Hyde Park, NY 11040.
Termination/Changes.We reserve the right,
in our sole discretion, to discontinue the provision of your
electronic Communications, or to terminate or change the terms and
conditions on which we provide electronic Communications. We will
provide you with notice of any such termination or change as
required by law.
Schedule
A
SCHEDULE
OF ALL FEES AND CHARGES FOR Avid GO! Prepaid Visa® Card
State : ALL
ALL FEES |
AMOUNT |
DETAILS |
Get
started |
Card activation fee (for the Primary Card) |
$4.95 |
A one-time new card fee for the Primary Card |
Monthly
usage |
Monthly fee |
$0.00 |
|
Add money
|
Value load (Primary) |
$2.00 |
Per transaction. 3rd Party Load Networks
charge additional fees. Please consult 3rd Party Load
Network for a schedule of their fees and charges (Western Union,
MoneyGram, and Visa Ready Link).
|
Direct deposit |
$0.00 |
Per transaction |
Card-to-card transfer |
$2.00 |
Per transaction |
Card to card transfer (internal) (Primary) |
$0.00 |
Per transaction; No cost to you. |
Early Access (Primary) (Government
Deposit/Non-Government Deposit) |
$3.00/$2.00 |
Per deposit. You are not required to elect this feature
on your deposits and can avoid this fee by informing us of your
preference to receive your monthly benefits on the original
effective date either by calling us at (801) 221-6192 or (801)
893-7716 or by email at: customerservice@avidprepaid.com or in
writing to Prepaid Ventures, LTD – Avid Prepaid, PO Box 307, New
Hyde Park, NY 11040. |
Spend
money |
POS PIN debit purchase |
$1.50 |
Per any domestic PIN based transaction |
POS signature purchase |
$1.00 |
Per any domestic Signature based transaction |
Bank teller withdrawal |
3% with $5.00 minimum |
Per withdrawal. 3% or $5.00 minimum charge of the amount
whichever is greater plus bank operator fees, if any. |
POS PIN purchase (declined) |
$0.75 |
Per declined domestic PIN based transaction |
POS SIG purchase (declined) |
$0.75 |
Per declined domestic Signature based transaction |
Get cash |
ATM withdrawal in-network (US) |
$3.00 |
Per withdrawal, plus any third-party ATM operator fees,
if any |
ATM withdrawal (declined) |
$0.75 |
Per declined domestic ATM transaction |
Information |
Customer service (automated system) |
$0.35 |
3 free calls per month, each call $0.35 thereafter.
Refer to Sections 21. “Obtaining Balance
and Transaction Information for Your Card; Periodic Statements
Alternative” and 33. “Delivery of Electronic
Communications” of the Cardholder Agreement.
|
Balance Inquiry via Live Agent |
$2.00 |
Per balance inquiry conducted through a live customer
service representative. Refer to Sections 21 and 33 of the
Cardholder Agreement |
ATM balance inquiry |
$0.75 |
Per inquiry, plus third-party ATM operator fees, if any |
Using your card outside the
U.S. |
ATM withdrawal (int'l) |
$4.95 |
Per withdrawal, plus the foreign transaction surcharge
and third-party ATM operator fees, if any |
ATM withdrawal (declined) (int'l) |
$2.00 |
Per declined international ATM transaction |
ATM balance inquiry (int'l) |
$2.00 |
Per inquiry, plus third-party ATM operator fees, if any |
POS PIN debit purchase (int'l) |
$3.50 |
Per any international PIN based transaction |
POS signature purchase (int'l) |
$2.95 |
Per any international Signature based transaction |
POS PIN purchase (declined) (int'l) |
$2.00 |
Per declined international PIN based transaction |
POS SIG purchase (declined) (int'l) |
$2.00 |
Per declined international Signature based transaction |
Other |
Inactivity Fee |
$4.95 |
Monthly, after each 90-day period in which you do not
load or unload fund to your Card Account or use your Card Account to make a
purchase or an ATM withdrawal or until new activity is
conducted. |
Account Closure/Balance Refund |
$10.00 |
See section 28 “Amendment and
Cancellation” terms when applicable and not applicable in
the Cardholder Agreement.
|
Bill Pay (Merchant Initiated) |
$2.00 |
Per payment made to a merchant using your Account
Number. |
Electronic Withdrawal |
$1.00 |
Per withdrawal sent to a 3rd Party account
|
Replace Card |
$5.00 |
Per lost, stolen, or damaged card replacement requested |
Expedited replacement card |
$25.00 |
Fee for expedited card delivery |
Register your card for FDIC insurance eligibility
and other protections. Your funds will be held at or transferred to
Metropolitan Commercial Bank, an FDIC-insured institution. Once
there, your funds are insured up to $250,000 by the FDIC in the
event Metropolitan Commercial Bank fails, if specific deposit
insurance requirements are met and your card is registered.
See fdic.gov/deposit/deposits/prepaid.html
for details.
No overdraft/credit feature.
Contact Prepaid Ventures, LTD. – Avid Prepaid Visa
Card by calling 800-221-6192,
by mail at Prepaid Ventures, LTD. - Avid Prepaid
P.O. Box 307, New Hyde Park, NY 11040, or visit www.avidprepaid.com.
For general information about prepaid accounts, visit cfpb.gov/prepaid.
If you have a
complaint about a prepaid account, call the Consumer Financial
Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.
Schedule
A
SCHEDULE
OF ALL FEES AND CHARGES FOR Avid Select Prepaid Visa® Card
State : ALL
ALL FEES |
AMOUNT |
DETAILS |
Get Started |
Card activation fee (for the Primary Card) |
$4.95 |
A one-time new card fee for the Primary Card |
Monthly
usage |
Monthly fee |
$5.95 |
Per 30 days |
Add money |
Value load (Primary) |
$2.00 |
Per transaction. 3rd Party Load Networks
charge additional fees. Please consult 3rd Party Load
Network for a schedule of their fees and charges (Western Union,
MoneyGram, and Visa Ready Link).
|
Direct deposit |
$0.00 |
Per transaction |
Card-to-card transfer |
$2.00 |
Per transaction |
Card to card transfer (internal) (Primary) |
$0.00 |
Per transaction; No cost to you. |
Early Access (Primary) (Government Deposit/Non-Government
Deposit) |
$3.00/$2.00 |
Per deposit. This service requires you to opt in. You may
opt in for this feature so you can receive your direct deposits
prior to the effective date. You may opt out of this service at
any time and receive your direct deposit on the original
effective date either by calling us at (800) 221-6192 or (801)
893-7716 or by email at: customerservice@avidprepaid.com or in
writing to Prepaid Ventures, LTD – Avid Prepaid, P.O. Box 307,
New Hyde Park, NY 11040. |
Spend money |
POS PIN debit purchase |
$0.00 |
Per any domestic PIN based transaction |
POS signature purchase |
$0.00 |
Per any domestic Signature based transaction |
Bank teller withdrawal |
3% with $5.00 minimum |
Per withdrawal. 3% or $5.00 minimum charge of the amount
whichever is greater plus bank operator fees, if any. |
POS PIN purchase (declined) |
$0.75 |
Per declined domestic PIN based transaction |
POS SIG purchase (declined) |
$0.75 |
Per declined domestic Signature based transaction |
Get cash |
ATM withdrawal in-network (US) |
$3.00 |
Per withdrawal, plus any third-party ATM operator fees,
if any |
ATM withdrawal (declined) |
$0.75 |
Per declined domestic ATM transaction |
Information |
Customer service (automated system) |
$0.35 |
3 free calls per month, each call $0.35 thereafter. Refer
to Sections 21. “Obtaining Balance and
Transaction Information for Your Card; Periodic Statements
Alternative” and 33. “Delivery of Electronic
Communications” of the Cardholder Agreement.
|
Balance Inquiry via Live Agent |
$2.00 |
Per balance inquiry conducted through a live customer
service representative. Refer to Sections 21 and 33 of the
Cardholder Agreement |
ATM balance inquiry |
$0.75 |
Per inquiry, plus third-party ATM operator fees, if any |
Using your
card outside the U.S. |
ATM withdrawal (int'l) |
$4.95 |
Per withdrawal, plus the foreign transaction surcharge
and third-party ATM operator fees, if any |
ATM withdrawal (declined) (int'l) |
$2.00 |
Per declined international ATM transaction |
ATM balance inquiry (int'l) |
$2.00 |
Per inquiry, plus third-party ATM operator fees, if any |
POS PIN debit purchase (int'l) |
$3.50 |
Per any international PIN based transaction |
POS signature purchase (int'l) |
$2.95 |
Per any international Signature based transaction |
POS PIN purchase (declined) (int'l) |
$2.00 |
Per declined international PIN based transaction |
POS SIG purchase (declined) (int'l) |
$2.00 |
Per declined international Signature based transaction |
Other |
Inactivity Fee |
$4.95 |
Monthly, after each 90-day period in which you do not
load or unload fund to your Card Account or use your Card Account to make a
purchase or an ATM withdrawal or until new activity is conducted. |
Account Closure/Balance Refund |
$10.00 |
See section 28 “Amendment and
Cancellation” terms when applicable and not applicable in
the Cardholder Agreement.
|
Bill Pay (Merchant Initiated) |
$2.00 |
Per payment made to a merchant using your Account Number. |
Electronic Withdrawal |
$1.00 |
Per withdrawal sent to a 3rd Party account |
Replace Card |
$5.00 |
Per lost, stolen, or damaged card replacement requested |
Expedited replacement card |
$25.00 |
Fee for expedited card delivery |
Register your card for FDIC insurance eligibility
and other protections. Your funds will be held at or transferred to
Metropolitan Commercial Bank, an FDIC-insured institution. Once
there, your funds are insured up to $250,000 by the FDIC in the
event Metropolitan Commercial Bank fails, if specific deposit
insurance requirements are met and your card is registered. See gov/deposit/deposits/prepaid.html for
details.
No overdraft/credit feature.
Contact Prepaid Ventures, LTD. – Avid Prepaid Visa
Card by calling 800-221-6192,
by mail at Prepaid Ventures, LTD. - Avid Prepaid
P.O. Box 307, New Hyde Park, NY 11040, or visit www.avidprepaid.com.
For general information about prepaid accounts, visit cfpb.gov/prepaid..
If you have a
complaint about a prepaid account, call the Consumer Financial
Protection Bureau at 1-855-411-2372 or
visit cfpb.gov/complaint.